Service Agreements


Puretech Ltd understands and recognises the importance of efficient, uninterrupted production and seeks to work in partnership with you to achieve cost effective solutions to meet all your requirements.


With a Puretech Ltd Service Agreement in place, provides the ideal opportunity to manage both your routine and unplanned maintenance in an economically viable and timely manner, safe in the knowledge that you are backed by an experienced, professional team of trusted water treatment experts at all times.


Nationwide coverage provided by our committed service engineers is co-ordinated by our dedicated UK team and with visits being planned alongside your production scheduling, we will assist you in minimising downtime; ultimately avoiding costly, non-production periods.


Bespoke consumables packages can be provided to support your specific installation and with all service engineers carrying verifiable, calibrated monitoring equipment, we are suitably equipped to maximise the value of every site visit.


A Puretech Ltd Service Report, supported by a full technical service schedule, site specific Risk Assessment and Method Statement, is provided at every visit and will provide detailed operational information about your equipment. This will enable you to monitor performance and make informed decisions about future maintenance and system or production requirements.


Your Puretech Ltd Service Agreement also provides you with access to many benefits, including free telephone support from our highly skilled technical team, priority response to callout situations should they occur and preferential service rates.